Last updated: September 22, 2025

1) Overview

This website is operated by SÜM SUPPLIES (Sum Supplies LLC) (“SÜM SUPPLIES,” “we,” “us,” or “our”). Throughout the site, “you” refers to the user/customer. We offer this website—including all information, tools, and services available from this site—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”). These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content. If you do not agree, do not use the site.

Any new features or tools added to the current store are also subject to these Terms. We may update these Terms at any time by posting changes here. Your continued use of the site after updates constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

2) Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or you have given us consent to allow any of your minor dependents to use this site. You may not use our Services for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or malicious code. A breach of the Terms will result in immediate termination of your access.

3) Use of Our Products & No Health Claims

• We sell packaging supplies and related products.
• Our products are intended solely for packaging, storage, and related purposes.
• We do not sell food, supplements, medical devices, or pharmaceuticals.
• We make no claims that our products diagnose, treat, cure, or prevent any disease or health condition.
• Any statements about use, suitability, or performance are general information only and not health or medical advice.
• You are responsible for determining suitability for your intended use and for complying with all applicable laws and regulations.

4) Accuracy, Completeness & Timeliness of Information

The material on this site is provided for general information and may not be accurate, complete, or current. Historical information is provided for reference only. We may modify site contents at any time but are not obligated to update information. Your reliance on site material is at your own risk.

5) Modifications to the Service & Prices

Prices are subject to change without notice. We may modify or discontinue the Service (or any part or content) at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuance.

6) Products or Services

Certain products or services may be available exclusively online and in limited quantities. They are subject to our Shipping & Returns Policy and eligibility rules there. We have made every effort to display product images and colors accurately; we cannot guarantee your monitor’s display accuracy. We reserve the right to limit sales to any person, region, or jurisdiction, and to limit quantities. All product descriptions and pricing are subject to change at any time without notice. We may discontinue any product at any time. We do not warrant that product quality or the Service will meet your expectations or that errors will be corrected.

7) Orders, Payment & Account Information

All orders are subject to acceptance and availability. We may refuse, limit, or cancel quantities per person, household, order, account, payment card, or shipping address. If we change or cancel an order, we may attempt to notify you using the email, billing address, and/or phone number provided.

You agree to provide current, complete, and accurate purchase and account information, and to promptly update details (including email and payment info) so we can complete your transactions and contact you as needed.

8) Shipping & Returns (Reference)

Processing times, methods, rates, tracking, damaged/missing items, return windows, conditions, non-returnable items, and refunds are governed by our Shipping & Returns Policy, available at:
https://sumsupplies.com/pages/refund-policy

9) Optional Tools

We may provide access to third-party tools “as is” and “as available,” without any warranties or endorsements. Your use of optional tools offered through the site is entirely at your own risk and discretion. New features and services offered in the future are also subject to these Terms.

10) Third-Party Links

Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating content or accuracy and will not be liable for any third-party materials, websites, products, or services. Review third-party policies before engaging in any transaction. Complaints or issues regarding third-party products should be directed to that third party.

11) User Comments, Feedback & Other Submissions

If you send ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), you agree we may edit, copy, publish, distribute, translate, and otherwise use them in any medium, without restriction or obligation to compensate or respond. We may (but are not obligated to) monitor, edit, or remove content at our sole discretion. You agree your comments will not violate any rights of others, will not contain unlawful, abusive, or obscene material, and will not contain malware. You may not use a false email address or mislead us or third parties as to the origin of comments. You are solely responsible for your comments and their accuracy.

12) Personal Information & Privacy

Your submission of personal information through the store is governed by our Privacy Policy:
https://sumsupplies.com/pages/privacy-policy

13) Errors, Inaccuracies & Omissions

From time to time there may be information on the site or in the Service that contains typographical errors, inaccuracies, or omissions (including descriptions, pricing, promotions, offers, shipping charges, transit times, and availability). We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time, without prior notice (including after you submit your order). Except as required by law, we undertake no obligation to update, amend, or clarify information.

14) Prohibited Uses

In addition to other prohibitions set out in the Terms, you are prohibited from using the site or its content for: (a) unlawful purposes; (b) soliciting others to perform unlawful acts; (c) violating regulations, rules, laws, or ordinances; (d) infringing our or others’ intellectual property rights; (e) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating; (f) submitting false or misleading information; (g) uploading viruses or malicious code; (h) collecting or tracking personal information of others; (i) spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) obscene or immoral purposes; or (k) interfering with or circumventing security features. We may terminate your use for violations.

15) Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, or that results will be accurate or reliable. You agree that we may remove or cancel the Service at any time without notice.

You expressly agree that your use of the Service and all products delivered through the Service is at your sole risk. Except as expressly stated by us in writing, the Service and all products are provided “as is” and “as available,” without any warranties or conditions, express or implied, including implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

To the fullest extent permitted by law, SÜM SUPPLIES (and our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors) shall not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, revenue, savings, data, replacement costs, or similar damages, arising from or related to your use of the Service or any product, even if advised of the possibility. In any case, our total liability shall be limited to the amount you paid for the product giving rise to the claim.

(Some jurisdictions do not allow exclusion/limitation of certain damages; in those jurisdictions, liability is limited to the maximum extent permitted by law.)

16) Indemnification

You agree to indemnify, defend, and hold harmless SÜM SUPPLIES and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand (including reasonable attorneys’ fees) made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or third-party rights.

17) Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed, without affecting the validity and enforceability of the remaining provisions.

18) Termination

The obligations and liabilities of the parties incurred prior to termination shall survive termination for all purposes. These Terms are effective unless and until terminated by you or us. You may terminate by notifying us that you no longer use our Services or by ceasing use of the site. If in our sole judgment you fail to comply (or we suspect you have failed to comply) with any term or provision, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; we may also deny you access to our Services.

19) Entire Agreement; No Waiver

These Terms and any policies or operating rules posted on this site (including our Shipping & Returns Policy and Privacy Policy) constitute the entire agreement between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements and communications. Our failure to exercise or enforce any right or provision shall not constitute a waiver of such right or provision. Any ambiguities in interpretation shall not be construed against the drafting party.

20) Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-law principles, and applicable U.S. federal law.

21) Changes to Terms

You can review the most current version of the Terms at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website or Service following the posting of changes constitutes acceptance of those changes.

22) Contact Information

Questions about the Terms should be sent to: info@sumsupplies.com
SÜM SUPPLIES (Sum Supplies LLC)
info@sumsupplies.com
Cattaraugus, NY
(716) 229-2002